Call Us: 800-207-2259

Contacta STS-K003-B-MESH-KIT Weather Resistant Flush Mounted Window Intercom System

$ 1,014.00
$ 1,046.00
Contacta STS-K003-B-MESH-KIT Weather Resistant Flush Mounted Window Intercom System

The Contacta STS-K003-B-MESH-KIT Weather Resistant Flush Mounted Window Intercom System is built for clear communication at service counters exposed to weather, dust, or high-wear environments. Whether you're at a drive-up bank teller, ticket window, outdoor pharmacy pickup, or transit fare booth, this system ensures staff and customers can hear each other clearly through glass or a security barrier, and the hyperbolic mesh over the customer-side speaker and microphone gives it a level of environmental durability that standard indoor kits don't offer.

The complete kit includes everything the electronics need for instant clarity: flush-mounted customer speaker (STS-S61-B) and omnidirectional microphone (STS-M56-B) modules with hyperbolic mesh faceplates, a black powder-coated staff microphone and speaker unit (STS-SU1-3W-B) with dual mute, a high-performance amplifier, and a power supply. All customer-facing components install directly into the counter surface for the cleanest possible look, with nothing protruding above the surface. Pre-engineered for plug-and-play setup, you can have it up and running quickly once the counter cutouts are made.

Behind the scenes, the STS-K003-B-MESH-KIT uses the same proven electronics as Contacta's other STS-K series systems. The cardioid staff microphone and omnidirectional customer microphone capture speech clearly, while the precision-tuned amplifier delivers crystal-clear audio on both sides of the barrier. The difference is on the customer side, where the hyperbolic mesh faceplates protect the speaker and microphone from weather, splashes, dust, and everyday wear that would degrade standard flush plates over time. Rugged, reliable, and designed for high-use environments where a standard intercom would fail early.

FAQS:

Q: What is the difference between the STS-K003-B-MESH-KIT and the standard STS-K003?
A: The MESH-KIT uses hyperbolic mesh faceplates on the customer speaker and microphone, giving it weather resistance and environmental durability that the standard STS-K003 does not have. It ships only in black powder-coated finish (not Gray Leatherette or Stainless Steel), and the hearing loop aerial is an optional add-on rather than an included component. Choose this kit for outdoor or exposed counters; choose the standard STS-K003 for indoor installations where finish flexibility and an included hearing loop matter more.

Q: Does this kit include a hearing loop for customers with hearing aids?
A: The hearing loop is available as an optional add-on with this kit. The compatible aerial is the IL-AE98 Glass Mounted Hearing Loop Aerial, which mounts on the barrier glass and transmits sound directly to hearing aids equipped with a T-coil. Add it to your order if you need ADA hearing-loop coverage.

Q: What types of locations use this system?
A: It's built for one-to-one communication through glass or security barriers, especially in environments where weather resistance matters: banks, public transit systems, ticket windows, hospitals, health clinics, medical dispensaries, pharmacies, embassies, and government buildings.

Q: Does the STS-K003-B-MESH-KIT require counter modification?
A: Yes. Because the customer speaker and microphone are flush mounted, you'll need to cut mounting holes in the counter surface at the installation locations. Refer to the STS-S61-B and STS-M56-B component dimensions below when planning cutouts.

Q: How many components come in the kit?
A: The complete set includes the STS-A31H amplifier, STS-SU1-3W-B black staff microphone and speaker unit (dual mute), STS-S61-B customer flush-mounted mesh speaker, STS-M56-B customer flush-mounted mesh microphone, and PS-55 power supply.

Q: Can this system be used with a staff headset?
A: Yes. Add the STS-SJB-RJ11 Break Out Box, which lets you connect a headset in place of or alongside the staff microphone and speaker. Contacta's HEADSET-1-DECT wireless headset is compatible.

Q: Is installation complicated?
A: The electronics are plug-and-play with minimal wiring. The main install step is cutting counter apertures for the flush-mount speaker and microphone.

Q: What colors are available?
A: The STS-K003-B-MESH-KIT ships only in Black Powder Coated finish. If you need Gray Leatherette or Stainless Steel, the standard indoor STS-K003 is offered in those finishes.

Features:

  • Weather Resistant Mesh Design - Hyperbolic mesh over the customer speaker and microphone provides durability against weather, splashes, dust, and daily wear.
  • Clear Two-Way Communication - Enables staff and customers to communicate clearly through security screens or barriers.
  • Complete System Kit - Comes with all major components:
    • STS-A31H Window Intercom Amplifier
    • STS-SU1-3W-B Staff Unit Speaker and Microphone (dual mute, black)
    • STS-S61-B Customer Flush Mounted Speaker with hyperbolic mesh
    • STS-M56-B Customer Flush Mounted Microphone with hyperbolic mesh
    • PS-55 Power Supply
  • Flush-Mounted Design - Speaker and microphone install directly into the counter for a clean aesthetic with nothing protruding above the surface.
  • Dual Mute Function - Allows staff to control communication flow with privacy when needed.
  • High-Quality Audio - Cardioid staff microphone and omnidirectional customer microphone paired with 5W RMS speakers deliver excellent sound clarity with a wide frequency response.
  • Rugged Construction - Mild steel metalwork with black powder-coated finish.
  • Flexible Power Options - Powered via the PS-55 14V DC power supply, with efficient low-current operation.
  • Compact Amplifier Unit - ABS plastic housing with membrane push-button power control.
  • Tamper-Resistant Design - Durable metal construction for secure installations in public or high-traffic environments.
  • Easy Installation - Electronics are plug-and-play; the flush-mount design requires counter apertures for the speaker and microphone modules.
  • Compliant Standards - CE, RoHS, and WEEE compliant.

Optional Accessories:

  • IL-AE98 Glass Mounted Hearing Loop Aerial - Add hearing loop coverage for customers with T-coil hearing aids.
  • STS-SJB-RJ11 Break Out Box - Enables staff headset connection.
  • HEADSET-1-DECT Wireless Headset - Compatible DECT wireless headset for staff.

Applications:

The STS-K003-B-MESH-KIT is designed for any setting that requires clear communication through glass or security barriers, especially where weather resistance and environmental durability matter. Ideal for:

  • Banks (including drive-up teller windows)
  • Public Transit Systems
  • Ticket Windows
  • Hospitals and Health Clinics
  • Medical Dispensaries
  • Pharmacies (including outdoor pickup windows)
  • Embassies and Consulates
  • Government Buildings

Technical Specifications:

  • Model: STS-K003-B-MESH-KIT Weather Resistant Window Intercom System
  • Power Supply: PS-55 (Input 100-240 V, Output 14 V DC, 2.14 A, 30 W max)
  • Compliance: CE, RoHS, WEEE
  • Construction: Mild steel (main system), ABS plastic amplifier housing
  • Finish: Black Powder Coated
  • Boxed Dimensions: 4.41" H x 14.92" W x 9.29" D
  • Weight (boxed): 5.29 Pounds

System Components:

STS-A31H Window Intercom Amplifier

  • Supply Voltage: 12-14 V DC
  • Quiescent Current: 100 mA typical
  • Operating Current: 2 A typical on speech peaks
  • Speaker Output Power: 2.5 W RMS @ 8 Ω / 4.4 W RMS @ 4 Ω
  • Loop Drive: Constant current, bounded by 4 V RMS & 3 A RMS
  • Total Harmonic Distortion: <5% (loop + speakers)
  • Microphones: Electret, 5 V supply via 2.2K load resistor
  • Power Switch: Push on/push off tactile switch under membrane
  • Dimensions: 1.58" H x 4.58" W x 4.50" D
  • Weight: 0.32 Pounds
  • Housing: ABS Plastic, Matt Black Fine Texture Finish

STS-SU1-3W-B Staff Unit Speaker & Microphone (Dual Mute, Black)

  • Speaker Output: 5W RMS @ 4 Ω
  • Sound Pressure Level: 85 dB @ 1W/1 m
  • Speaker Frequency Response: 150 Hz - 10,300 Hz
  • Microphone Type: Cardioid directional electret
  • Mic Sensitivity: 49.5 dB ± 2 dB @ 1 kHz (0 dB = 1 V/Pa)
  • Mic Impedance: 1.6 kΩ ± 3% @ 1 kHz
  • Mic Frequency Response: 150 Hz - 10,500 Hz
  • Dimensions: 2.61" H (base), 14.50" H (extended), 3.80" W x 6.02" D
  • Weight: 1.79 Pounds
  • Construction: Mild Steel; Black Powder Coated

STS-S61-B Customer Flush Mounted Speaker (Mesh)

  • Speaker Output: 5 W RMS @ 4 Ω
  • Sound Pressure Level: 85 dB @ 1 W/1 m
  • Frequency Response: 150 Hz - 10,300 Hz
  • Dimensions: 4.69" H x 2.57" W x 1.87" D
  • Weight: 0.92 Pounds
  • Construction: Mild Steel; Black Powder Coated with hyperbolic mesh faceplate

STS-M56-B Customer Flush Mounted Microphone (Mesh)

  • Directional Response: Omni-Directional
  • Sensitivity: -42.5 ± 2.0 dB @ 1 kHz (0 dB = 1 V/Pa)
  • Impedance: 2 kΩ @ 1 kHz
  • Frequency Response: 100 Hz - 5,000 Hz
  • Dimensions: 4.69" H x 2.57" W x 0.78" D
  • Weight: 0.35 Pounds
  • Construction: Mild Steel; Black Powder Coated with hyperbolic mesh faceplate

PS-55 Power Supply

  • Input: 100-240 V AC, 50-60 Hz, 1 A max
  • Output: 14 V DC, 2.14 A, 30 W max
  • Cable Length: 70.87"
  • Dimensions: 1.38" H x 2.08" W x 3.92" D
  • Weight: 0.51 Pounds
  • Construction: ABS Plastic, Black Finish

Frequently Asked Questions

Is shipping really free?

Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →

How long will this take to arrive?

Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.

Can you deliver it inside my house and bolt it down?

We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →

Will this fit through my doorway?

Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →


Can I change the combination myself?

Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →

Note: Some mechanical pushbutton locks (like Simplex) can be changed by the user without a technician. Check your specific lock's instructions.

What if it arrives damaged?

Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →

What's your return policy?

We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →

Can I place my order by phone?

Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.

Contacta Inc

Authorized Dealer

Model:STS-K003-B-MESH-KIT

◐ Availability Usually Ships in 2-3 Business Days

Ships from factory warehouse. Transit time not included.

  • Dimensions:
  • Weight: 5.29
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Contacta STS-K003-B-MESH-KIT Weather Resistant Flush Mounted Window Intercom System

The Contacta STS-K003-B-MESH-KIT Weather Resistant Flush Mounted Window Intercom System is built for clear communication at service counters exposed to weather, dust, or high-wear environments. Whether you're at a drive-up bank teller, ticket window, outdoor pharmacy pickup, or transit fare booth, this system ensures staff and customers can hear each other clearly through glass or a security barrier, and the hyperbolic mesh over the customer-side speaker and microphone gives it a level of environmental durability that standard indoor kits don't offer.

The complete kit includes everything the electronics need for instant clarity: flush-mounted customer speaker (STS-S61-B) and omnidirectional microphone (STS-M56-B) modules with hyperbolic mesh faceplates, a black powder-coated staff microphone and speaker unit (STS-SU1-3W-B) with dual mute, a high-performance amplifier, and a power supply. All customer-facing components install directly into the counter surface for the cleanest possible look, with nothing protruding above the surface. Pre-engineered for plug-and-play setup, you can have it up and running quickly once the counter cutouts are made.

Behind the scenes, the STS-K003-B-MESH-KIT uses the same proven electronics as Contacta's other STS-K series systems. The cardioid staff microphone and omnidirectional customer microphone capture speech clearly, while the precision-tuned amplifier delivers crystal-clear audio on both sides of the barrier. The difference is on the customer side, where the hyperbolic mesh faceplates protect the speaker and microphone from weather, splashes, dust, and everyday wear that would degrade standard flush plates over time. Rugged, reliable, and designed for high-use environments where a standard intercom would fail early.

FAQS:

Q: What is the difference between the STS-K003-B-MESH-KIT and the standard STS-K003?
A: The MESH-KIT uses hyperbolic mesh faceplates on the customer speaker and microphone, giving it weather resistance and environmental durability that the standard STS-K003 does not have. It ships only in black powder-coated finish (not Gray Leatherette or Stainless Steel), and the hearing loop aerial is an optional add-on rather than an included component. Choose this kit for outdoor or exposed counters; choose the standard STS-K003 for indoor installations where finish flexibility and an included hearing loop matter more.

Q: Does this kit include a hearing loop for customers with hearing aids?
A: The hearing loop is available as an optional add-on with this kit. The compatible aerial is the IL-AE98 Glass Mounted Hearing Loop Aerial, which mounts on the barrier glass and transmits sound directly to hearing aids equipped with a T-coil. Add it to your order if you need ADA hearing-loop coverage.

Q: What types of locations use this system?
A: It's built for one-to-one communication through glass or security barriers, especially in environments where weather resistance matters: banks, public transit systems, ticket windows, hospitals, health clinics, medical dispensaries, pharmacies, embassies, and government buildings.

Q: Does the STS-K003-B-MESH-KIT require counter modification?
A: Yes. Because the customer speaker and microphone are flush mounted, you'll need to cut mounting holes in the counter surface at the installation locations. Refer to the STS-S61-B and STS-M56-B component dimensions below when planning cutouts.

Q: How many components come in the kit?
A: The complete set includes the STS-A31H amplifier, STS-SU1-3W-B black staff microphone and speaker unit (dual mute), STS-S61-B customer flush-mounted mesh speaker, STS-M56-B customer flush-mounted mesh microphone, and PS-55 power supply.

Q: Can this system be used with a staff headset?
A: Yes. Add the STS-SJB-RJ11 Break Out Box, which lets you connect a headset in place of or alongside the staff microphone and speaker. Contacta's HEADSET-1-DECT wireless headset is compatible.

Q: Is installation complicated?
A: The electronics are plug-and-play with minimal wiring. The main install step is cutting counter apertures for the flush-mount speaker and microphone.

Q: What colors are available?
A: The STS-K003-B-MESH-KIT ships only in Black Powder Coated finish. If you need Gray Leatherette or Stainless Steel, the standard indoor STS-K003 is offered in those finishes.

Features:

  • Weather Resistant Mesh Design - Hyperbolic mesh over the customer speaker and microphone provides durability against weather, splashes, dust, and daily wear.
  • Clear Two-Way Communication - Enables staff and customers to communicate clearly through security screens or barriers.
  • Complete System Kit - Comes with all major components:
    • STS-A31H Window Intercom Amplifier
    • STS-SU1-3W-B Staff Unit Speaker and Microphone (dual mute, black)
    • STS-S61-B Customer Flush Mounted Speaker with hyperbolic mesh
    • STS-M56-B Customer Flush Mounted Microphone with hyperbolic mesh
    • PS-55 Power Supply
  • Flush-Mounted Design - Speaker and microphone install directly into the counter for a clean aesthetic with nothing protruding above the surface.
  • Dual Mute Function - Allows staff to control communication flow with privacy when needed.
  • High-Quality Audio - Cardioid staff microphone and omnidirectional customer microphone paired with 5W RMS speakers deliver excellent sound clarity with a wide frequency response.
  • Rugged Construction - Mild steel metalwork with black powder-coated finish.
  • Flexible Power Options - Powered via the PS-55 14V DC power supply, with efficient low-current operation.
  • Compact Amplifier Unit - ABS plastic housing with membrane push-button power control.
  • Tamper-Resistant Design - Durable metal construction for secure installations in public or high-traffic environments.
  • Easy Installation - Electronics are plug-and-play; the flush-mount design requires counter apertures for the speaker and microphone modules.
  • Compliant Standards - CE, RoHS, and WEEE compliant.

Optional Accessories:

  • IL-AE98 Glass Mounted Hearing Loop Aerial - Add hearing loop coverage for customers with T-coil hearing aids.
  • STS-SJB-RJ11 Break Out Box - Enables staff headset connection.
  • HEADSET-1-DECT Wireless Headset - Compatible DECT wireless headset for staff.

Applications:

The STS-K003-B-MESH-KIT is designed for any setting that requires clear communication through glass or security barriers, especially where weather resistance and environmental durability matter. Ideal for:

  • Banks (including drive-up teller windows)
  • Public Transit Systems
  • Ticket Windows
  • Hospitals and Health Clinics
  • Medical Dispensaries
  • Pharmacies (including outdoor pickup windows)
  • Embassies and Consulates
  • Government Buildings

Technical Specifications:

  • Model: STS-K003-B-MESH-KIT Weather Resistant Window Intercom System
  • Power Supply: PS-55 (Input 100-240 V, Output 14 V DC, 2.14 A, 30 W max)
  • Compliance: CE, RoHS, WEEE
  • Construction: Mild steel (main system), ABS plastic amplifier housing
  • Finish: Black Powder Coated
  • Boxed Dimensions: 4.41" H x 14.92" W x 9.29" D
  • Weight (boxed): 5.29 Pounds

System Components:

STS-A31H Window Intercom Amplifier

  • Supply Voltage: 12-14 V DC
  • Quiescent Current: 100 mA typical
  • Operating Current: 2 A typical on speech peaks
  • Speaker Output Power: 2.5 W RMS @ 8 Ω / 4.4 W RMS @ 4 Ω
  • Loop Drive: Constant current, bounded by 4 V RMS & 3 A RMS
  • Total Harmonic Distortion: <5% (loop + speakers)
  • Microphones: Electret, 5 V supply via 2.2K load resistor
  • Power Switch: Push on/push off tactile switch under membrane
  • Dimensions: 1.58" H x 4.58" W x 4.50" D
  • Weight: 0.32 Pounds
  • Housing: ABS Plastic, Matt Black Fine Texture Finish

STS-SU1-3W-B Staff Unit Speaker & Microphone (Dual Mute, Black)

  • Speaker Output: 5W RMS @ 4 Ω
  • Sound Pressure Level: 85 dB @ 1W/1 m
  • Speaker Frequency Response: 150 Hz - 10,300 Hz
  • Microphone Type: Cardioid directional electret
  • Mic Sensitivity: 49.5 dB ± 2 dB @ 1 kHz (0 dB = 1 V/Pa)
  • Mic Impedance: 1.6 kΩ ± 3% @ 1 kHz
  • Mic Frequency Response: 150 Hz - 10,500 Hz
  • Dimensions: 2.61" H (base), 14.50" H (extended), 3.80" W x 6.02" D
  • Weight: 1.79 Pounds
  • Construction: Mild Steel; Black Powder Coated

STS-S61-B Customer Flush Mounted Speaker (Mesh)

  • Speaker Output: 5 W RMS @ 4 Ω
  • Sound Pressure Level: 85 dB @ 1 W/1 m
  • Frequency Response: 150 Hz - 10,300 Hz
  • Dimensions: 4.69" H x 2.57" W x 1.87" D
  • Weight: 0.92 Pounds
  • Construction: Mild Steel; Black Powder Coated with hyperbolic mesh faceplate

STS-M56-B Customer Flush Mounted Microphone (Mesh)

  • Directional Response: Omni-Directional
  • Sensitivity: -42.5 ± 2.0 dB @ 1 kHz (0 dB = 1 V/Pa)
  • Impedance: 2 kΩ @ 1 kHz
  • Frequency Response: 100 Hz - 5,000 Hz
  • Dimensions: 4.69" H x 2.57" W x 0.78" D
  • Weight: 0.35 Pounds
  • Construction: Mild Steel; Black Powder Coated with hyperbolic mesh faceplate

PS-55 Power Supply

  • Input: 100-240 V AC, 50-60 Hz, 1 A max
  • Output: 14 V DC, 2.14 A, 30 W max
  • Cable Length: 70.87"
  • Dimensions: 1.38" H x 2.08" W x 3.92" D
  • Weight: 0.51 Pounds
  • Construction: ABS Plastic, Black Finish

Frequently Asked Questions

Is shipping really free?

Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →

How long will this take to arrive?

Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.

Can you deliver it inside my house and bolt it down?

We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →

Will this fit through my doorway?

Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →


Can I change the combination myself?

Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →

Note: Some mechanical pushbutton locks (like Simplex) can be changed by the user without a technician. Check your specific lock's instructions.

What if it arrives damaged?

Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →

What's your return policy?

We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →

Can I place my order by phone?

Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.

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